Delivery Driver Job Description

As a Delivery Driver at Flower Girl Bahamas, you will play a crucial role in ensuring the timely and safe delivery of our luxury floral arrangements to our valued customers. You will be responsible for upholding our company's high standards of professionalism and customer service while representing our brand during each interaction.

Responsibilities

• Safely transport floral arrangements and gift items to customers' designated locations within the specified timeframe.
• Handle deliveries with care to ensure the preservation of the delicate nature of our luxury floral designs.
• Provide exceptional customer service during delivery interactions, maintaining a friendly and professional demeanor at all times.
• Communicate effectively with customers regarding delivery status, arrival times, and any special instructions or requests.
• Maintain cleanliness and organization of delivery vehicles, ensuring they are properly stocked and maintained for optimal performance.
• Collaborate with the floral design team and other staff members to coordinate delivery schedules and optimize route efficiency.
• Adhere to all traffic laws and safety regulations while operating company vehicles.
• Assist with occasional in-store duties such as packaging, labeling, and preparing orders for delivery during downtime.

Requirements

• Valid driver's license with a clean driving record.
• Previous experience in delivery or customer service roles preferred.
• Excellent communication and interpersonal skills.
• Ability to handle fragile items with care and attention to detail.
• Familiarity with local roads and traffic patterns.
• Professional appearance and demeanor.
• Flexibility to work occasional evenings, weekends, or holidays as needed.
• Physical ability to lift and carry heavy objects and maneuver in and out of delivery vehicles.
• Passion for providing exceptional service and representing a luxury brand with pride.

Benefits

• Competitive pay rate with opportunities for advancement.
• Employee discounts on floral arrangements and gift items.
• Positive and collaborative work environment.
• Opportunities for professional development and training.
• Comprehensive benefits package including health insurance and retirement plans (if applicable).

Florist Job Description

As a Florist at Flower Girl Bahamas, you will be an integral part of our creative team, responsible for bringing our clients' visions to life through stunning floral creations. From intimate gatherings to grand events, you will showcase your talent and expertise in floral design to exceed our customers' expectations and uphold the reputation of our luxury brand.

Responsibilities

• Collaborate with clients to understand their floral needs and preferences, providing personalized consultations and recommendations for floral arrangements that align with their vision and budget.
• Create custom floral designs for a variety of occasions, including weddings, corporate events, private parties, and everyday arrangements, ensuring each piece reflects our company's signature style and meets the highest standards of quality and craftsmanship.
• Source and select premium flowers, foliage, and decorative elements from trusted suppliers, paying close attention to freshness, color, texture, and seasonal availability.
• Prepare and arrange floral components using advanced techniques and artistic flair, incorporating design principles such as balance, proportion, and harmony to achieve visually stunning results.
• Maintain an organized and efficient workspace, including proper storage and care of floral inventory, tools, and equipment, to ensure optimal conditions for working with delicate flowers and prolonging their freshness and longevity.
• Coordinate with other team members, including delivery drivers and administrative staff, to facilitate smooth workflow and timely delivery of orders, providing clear instructions and communicating any special considerations or requirements.
• Stay updated on industry trends, emerging floral styles, and new techniques through ongoing training, workshops, and professional development opportunities, continuously expanding your knowledge and skills to enhance our offerings and inspire our clients.

Requirements

• Proven experience as a professional florist, preferably in a high-end floral environment.
• Demonstrated expertise in floral design, with a strong portfolio showcasing a range of styles and techniques, from classic to contemporary, and proficiency in creating arrangements of varying sizes and complexity.
• In-depth knowledge of flowers, plants, and floral supplies, including identification, care, handling, and proper storage practices, as well as an eye for selecting premium quality materials that meet our standards of excellence.
• Excellent communication and interpersonal skills, with the ability to listen actively, communicate clearly, and build rapport with clients and colleagues to understand their needs and preferences and provide exceptional service.
• Creative vision and artistic talent, combined with a meticulous attention to detail and a passion for creating beauty through flowers.
• Strong organizational and time management abilities, with the capacity to multitask, prioritize tasks, and work efficiently under pressure to meet deadlines and deliver outstanding results.
• Flexibility to work a flexible schedule, including evenings, weekends, and holidays, as needed to accommodate client consultations, event setups, and peak business periods.
• Commitment to upholding our company values and brand standards, including professionalism, integrity, and a dedication to exceeding customer expectations.
• Formal training or certification in floral design or a related field is preferred but not required.

Benefits

• Competitive salary commensurate with experience and expertise.
• Opportunities for career advancement and professional growth within a dynamic and creative environment.
• Employee discounts on floral products and services.
• Positive and collaborative team culture with a shared passion for excellence and innovation.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off (if applicable).

Administrative Assistant Job Description

As an Administrative Assistant at Flower Girl Bahamas, you will play a vital role in supporting the day-to-day operations of our luxury floral business, ensuring smooth and efficient administrative processes to uphold our commitment to excellence and provide exceptional service to our clients. You will work closely with our team to manage administrative tasks, coordinate logistics, and assist with various projects to help our company thrive and grow.

Responsibilities

• Provide administrative support to management and staff, including answering phone calls, responding to emails, and managing correspondence to ensure timely and professional communication with clients, vendors, and partners.
• Maintain organized and accurate records, databases, and filing systems for client orders, vendor contracts, inventory, and other business documents, ensuring confidentiality and compliance with company policies and procedures.
• Assist with order processing, invoicing, and payments, including generating sales quotes, preparing invoices, and tracking payments to facilitate smooth transactions and accurate financial reporting.
• Coordinate logistics for events and deliveries, including scheduling appointments, arranging transportation, and communicating with clients and delivery personnel to ensure seamless execution and customer satisfaction.
• Manage inventory levels and supplies, including ordering floral materials, office supplies, and other necessary items, and monitoring stock levels to support efficient workflow and prevent shortages or excess inventory.
• Assist with marketing and promotional activities, including updating social media profiles, drafting content for newsletters and blog posts, and coordinating photo shoots to showcase our floral designs and attract new clients.
• Support HR-related tasks, such as scheduling interviews, onboarding new employees, and maintaining employee records, to ensure compliance with employment regulations and foster a positive and productive work environment.
• Collaborate with team members on special projects, events, and initiatives to enhance our brand presence, improve operational efficiency, and achieve company goals and objectives.

Requirements

• Proven experience in administrative support roles, preferably in a luxury retail or hospitality environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other commonly used office software, with strong typing and data entry skills.
• Excellent organizational and time management abilities, with the capacity to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong attention to detail and accuracy, with a commitment to maintaining high standards of quality and professionalism in all administrative tasks and communications.
• Effective communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and vendors and build positive relationships based on trust and mutual respect.
• Discretion and integrity in handling confidential information and sensitive matters related to clients, employees, and company operations.
• Flexibility to adapt to changing priorities and responsibilities as needed to support the evolving needs of the business.
• Passion for luxury products and services, with an appreciation for the beauty and elegance of floral design and a desire to contribute to creating memorable experiences for our clients.

Benefits

• Competitive salary with opportunities for performance-based bonuses.
• Employee discounts on floral products and services.
• Positive and collaborative work environment with a supportive team culture.
• Opportunities for professional development and career advancement within a growing luxury brand.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off (if applicable).

Floral Assistant Job Description

As a Floral Assistant/Helper at Flower Girl Bahamas you will play a vital role in supporting our talented team of florists and designers in creating and delivering stunning floral arrangements to our clients. Whether assisting with floral preparation, organizing inventory, or providing general support in our studio, you will contribute to the seamless execution of our projects and help uphold the reputation of our luxury brand.

Responsibilities

• Assist florists and designers with the preparation and assembly of floral arrangements, including trimming stems, conditioning flowers, arranging blooms, and adding decorative elements, following established design guidelines and techniques.
• Maintain cleanliness and organization in the floral studio, including cleaning work surfaces, tools, and equipment, disposing of waste, and replenishing supplies to ensure a safe and efficient work environment.
• Handle and care for flowers and foliage with attention to detail and precision, following proper techniques for handling, cutting, and arranging delicate floral materials to preserve their freshness, quality, and appearance.
• Assist with loading and unloading floral inventory, supplies, and equipment, and organizing storage areas to optimize space and facilitate easy access to materials for designers and staff.
• Support the packaging and labeling of floral arrangements for delivery, ensuring accurate labeling, packaging materials, and presentation to uphold our company's standards of excellence and enhance the client experience.
• Assist with general studio tasks and errands as needed, including running errands, picking up supplies, and helping with setup and breakdown for events and installations to support the overall workflow and success of our projects.
• Collaborate with team members to maintain open communication, share ideas, and contribute to a positive and collaborative work environment where creativity and innovation thrive.
• Follow all safety protocols and procedures, including proper handling of tools and equipment, adherence to sanitation guidelines, and compliance with health and safety regulations to ensure the well-being of all staff and clients.

Requirements

• Previous experience in a floral or related field is preferred but not required; training will be provided for motivated candidates with a passion for floral design and a willingness to learn.
• Attention to detail and a strong work ethic, with the ability to perform repetitive tasks with accuracy and efficiency while maintaining high-quality standards.
• Physical stamina and dexterity to stand for extended periods, lift and carry heavy objects, and perform manual tasks such as bending, stooping, and reaching in a fast-paced environment.
• Positive attitude and willingness to collaborate as part of a team, with excellent communication skills and the ability to take direction and feedback from supervisors and peers.
• Flexibility to work a flexible schedule, including evenings, weekends, and holidays, as needed to accommodate peak business periods and special events.
• Passion for flowers, design, and creativity, with a genuine interest in learning about floral materials, techniques, and trends to grow and develop as a floral professional.
• Commitment to upholding our company values and brand standards, including professionalism, integrity, and a dedication to exceeding customer expectations.

Benefits

• Competitive hourly wage with opportunities for advancement and professional development.
• Employee discounts on floral products and services.
• Positive and supportive work environment with opportunities to learn and grow within a luxury brand.
• Comprehensive training and ongoing support to develop your skills and knowledge in floral design and production.
• Opportunities for career advancement within our company as we continue to grow and expand.